Research Title :

Rights and proposals to improve payment using

credit card in Vietnam

                               

        Victorious Stars Group - Foreign Trade University

                                - Tran Quoc Hoan - (Leader)

                                - Nguyen Thi Phuong Thanh

                                - Vu Minh Hai

                                - Nguyen Quyet Huong

 

                TABLE OF CONTENT

 

INTRODUCTION

CHAPTER I: SOMETHING TO KNOW ABOUT CREDIT CARD

I. Credit card and Merchant account

1. Credit card

2. Merchant account

II. Kinds of credit card

1. Master card

2. Visa card

3. JCB card

4. Dinner club card

5. Amex Card

 

CHAPTER II: USING CREDIT CARD AND MERCHANT ACCOUNT

I. Why is credit card acceptance important for business?

1. Increase revenues and profits

2. Attract more customers, especially foreign tourist & investors

3. Reduce the cost of cash protections and cash transportations

4. Convenient for finance management

5. To create a payment and trade civilization

 

II. Kinds of business can do credit card and merchant account

 

III. Risks in using and payment by credit card

A. Kinds of common risks

1. Fraudulent application

2. False card

3. Lost-stolen card

4. Never received issue

5. Account takeover

6. Mail, telephone order

7. Multiple imprint

8. Skimming

9. Other risks

B. Risks management

IV. Why have to accept payment by credit cards?

1. Cardholders

2. Merchant or retailer

3. Banks

V. Type of equipments should business use to process credit

     cards

1. For restaurant owner, retailer, or home-base business owner

2. For customer-operated POS equipment

VI. Transaction process

1. Transaction processing Step-by-step

2. Automated settlement and reporting

 

CHAPTER III: RIGHTS AND PROPOSALS FOR PAYMENT USING

                    CREDIT CARD IN VIETNAM

I. Rights of payment using credit card

A. In international markets

B. In Vietnam

1. Competition environment

2. Issuing field

3. International payment using credit card

4. ATM system and debt card

5. Customers

6. Cardholders

7. Accepted-credit card places

II. Proposals for payment using credit card in Vietnam

A. Government

1. Building a frame of legislation on credit card

2. Salary policy

3. Establish a switching center among banks and banks with

    customers

4. Explore market for payment using credit card

5. Should has a particular regulation for credit card

B. Banks

1. Marketing activities

2. Offer favorable discounts and requirements for cardholders

3. Installing more EDCs

4. Developing staff that can cope with the requirement of the

    task

5. Issuer's association

 

CONCLUSION

REFERENCES

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